This page answers many common questions in regards to the wedding, traveling, and logistics. If you have a question that is not answered below, the Just Book It Travel Team is available to help and can assist with finalizing your RSVP. Please email them at info@justbookittravel.com.

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IMPORTANT DATES

RSVP:

Book your room on this website by February 15, 2026

Final Payment/Changes:

The last day to pay in full or modify your reservation is May 29, 2026

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HOW DO I RSVP FOR THE WEDDING?

To confirm your attendance, complete the form below and submit a $50-per-person room deposit with Just Book It Travel.

Please RSVP by February 15, 2026 to secure your spot.

🔗➡️ RSVP / BOOK MY ROOM [Wedding Attendance RSVP]

DO I HAVE TO BOOK WITH JUST BOOK IT TRAVEL?

Yes — all wedding guests are asked to book their stay through Just Book It Travel.

This ensures you’re included on the guest list and gives you access to group rates, flexible payments, and dedicated support, while the team also coordinates the room block, transportation, and event details.

UNABLE TO JOIN US?

We’ll miss you, but we completely understand! Please let us know by clicking below:

🔗➡️ KINDLY DECLINE

ARE KIDS INVITED?

Absolutely, we love your kids!

Little ones will love the interactive splash zones, mini water park, and KidZ Club with supervised activities, crafts, and games. Teens can chill in the "Moods" lounge or enjoy beach games and nightly shows the whole family can attend together.

WHAT ARE THE SUGGESTED TRAVEL DATES?

The wedding will take place on October 26, 2026 — but why not make it a vacation?

We recommend staying October 24th-28th, 2026 so you’ll have plenty of time to enjoy the resort, celebrate with us, and truly relax. Of course, you’re welcome to extend your stay for as long as you’d like! Our special group rates are available for up to 7 nights (subject to availability), with a 3-night minimum stay required.

CAN I BRING ADDITIONAL GUESTS?

You’re welcome to travel with a companion; however, please note that all wedding events are by invitation only. We truly wish to share these special moments with our closest loved ones

WHAT IF I’M UNSURE OF MY EXACT TRAVEL DATES?

Book now and finalize later!

Changes are penalty-free until May 29, 2026 .

If in doubt, reserve a longer stay—you can reduce nights later (subject to availability).

WHEN ARE PAYMENTS DUE?

• $50 per guest deposit confirms your RSVP and reserves a discounted room within our room block.

• Optional monthly payments (not auto-drafted)

• Final balance is due by May 29, 2026

• All payments are non-refundable after May 29, 2026 unless travel protection was purchased.

CAN I PURCHASE TRAVEL PROTECTION?

Absolutely—and it’s highly recommended!

Protect your investment from the unexpected.

You can purchase at the time of booking or within 10 days. Travel protection insurance can also be purchased independently of Just Book It Travel.

WHAT IS THE CANCELLATION POLICY?

• Before May 29, 2026: Only $50 per guest is non-refundable.

• After May 29, 2026 : All payments are non-refundable and refunds must be requested through your travel insurance provider.

WHAT TIME IS CHECK-IN & CHECK-OUT?

Check-in begins at 3:00 PM.

If you arrive early, feel free to enjoy the pool, beach, and restaurants while your room is prepared.

Pro tip: Pack swimwear in your carry-on!

Check-out: 12:00 AM.

WHAT DOES “ALL-INCLUSIVE” MEAN?

Hyatt Cancun delivers a vibrant, family-friendly all-inclusive experience set on a stunning peninsula surrounded by the Caribbean Sea, blending great food, fun activities, and effortless comfort for all ages.

• Gourmet Dining: Unlimited access to a wide variety of restaurants offering international cuisine, from Mexican and Italian to Asian fusion, steakhouse favorites, and fresh seafood.

• Unlimited Drinks: Premium spirits, creative cocktails, fresh juices, and non-alcoholic beverages served throughout the resort.

• Wellness & Spa: Relax at the full-service spa with hydrotherapy areas, massages, and signature treatments designed to unwind and recharge.

• Activities & Entertainment: Kids and teens clubs, multiple pools, a water park, daily activities, and nightly entertainment for the whole family.

• Spacious Suites: Comfortable ocean-view suites with stocked minibars, private balconies, and 24-hour room service.

All-Inclusive at Hyatt Ziva Cancun means everything is taken care of — all you need to do is relax, celebrate, and enjoy paradise.

WHAT’S INCLUDED WITH MY BOOKING?

In addition to all of the above, you’ll also enjoy

• Concierge support from Just Book It Travel

• Flexible monthly payment plan

• All taxes & fees—no hidden charges

• Optional travel insurance

• Peace of mind: we’re here to help every step of the way!

HOW CAN I FIND GOOD FLIGHT DEALS?

Set alerts on Google Flights and book directly with the airline for more flexibility.

We recommend that as soon as you book your room, you visit the following link to start looking at your flights and read 5 tips to find great flight deals.

🔗➡️ 5 Tips - Finding the Best Flight Deals

WHICH AIRPORT DO I FLY INTO?

Cancun International Airport (CUN)

HOW CAN I SCHEDULE MY GROUND TRANSPORTATION FROM THE AIRPORT TO THE RESORT?

It’s easy! The JBIT team will contact you 90 days before the wedding with the best options for the entire group. Stay tuned!

DO I NEED A PASSPORT?

Yes! All guests need a valid passport to travel to Mexico.

Double-check that it’s valid for the full duration of your stay.

If you don’t have one yet, apply early! Expedited processing can take up to 12 weeks.

WHAT SHOULD I PACK OR PREP FOR?

We’ve created a Pre-Travel Checklist to make things easy—especially if it’s been a while since your last international trip.

Confirmed guests will receive a complete Travel Guide 7–10 days before departure.

🔗➡️ Pre-Travel Checklist

DOES JUST BOOK IT TRAVEL LOVE REFERRALS?

Yes! Just Book It Travel is a family-owned, referral-based agency built on amazing service.

If you loved your experience, spread the word!

For feedback or suggestions, email: info@justbookittravel.com

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